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Pages tagged “integrations”

All documentation pages with this tag.

  • Customer channels
    Connect your mailbox

    Connect Microsoft 365, Google Workspace or SMTP / IMAP so mail becomes tickets and replies go out from your address.

  • Customer channels
    Microsoft Teams

    Answer customers on Microsoft Teams from the ticket and bring their Teams replies back into the ticket conversation.

  • Customer channels
    WhatsApp

    Turn WhatsApp messages to your business number into tickets and reply to customers on WhatsApp from the ticket.

  • Customer channels
    Website chat

    Add a live chat button to your website. Every chat becomes a ticket that your team answers from the normal ticket view.

  • Customer channels
    Website lead forms

    Build a contact form, embed it on your website and turn every submission into a prospect, a contact and a deal in your CRM.

  • Customer channels
    Booking pages

    Give each technician a personal public link where customers and prospects book a meeting in free slots.

  • Customer channels
    Telephony

    Connect Zadarma, MikoPBX, 3CX or Asterisk to see who is calling, log every call on the customer timeline and call from OPS.

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XcellerateRMM

The source-available RMM platform by RMM Labs Ltd — built in Sofia, Bulgaria.

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